Terms And Conditions
White Elephant Sunset Functions Terms and Conditions. We may be casual, however you still need rules!
Tentative bookings will be held for a period of fourteen days and will automatically be cancelled unless arrangements have been made to extend the tentative booking period.
CONFIRMATION OF BOOKINGS
A non-refundable deposit of $1,000 must be submitted with the completed Contact Details and Agreement to our Terms & Conditions before White Elephant Sunset Functions will officially confirm the booking. Once that process is complete, all efforts will be made by White Elephant Sunset Functions to ensure the client’s choice of date is held without change and or variation. If changes are required, the manager from White Elephant Sunset Functions will always notify the Client at the earliest possible time.
FINAL ATTENDANCE NUMBERS
A guaranteed number of guests is required no less than fourteen (14) days prior to the event. The final confirmation of numbers is what will be charged for and is not subject to reduction. An increase in attendance on the day must be advised with at least 24 hours notice and will be charged for accordingly. Any cancellation of function space or decrease in numbers in excess of 10%, less than 30 days prior to the event will incur a charge.
Food payment is required when final numbers are confirmed five (5) working days prior to the function.. Credit card details are to be provided as security for final payments. An invoice will be sent out on the first business day following your function with final corkage and any other miscellaneous charges. This is to be paid within 5 business days before your credit card is charged. American Express cards are accepted for function payments and may incur a 5% processing fee.
All cancellations must be made in writing. All deposits are non-refundable & non-transferable. White Elephant Sunset Functions reserves the right to charge a cancellation fee of the estimated total value of the function as follows (or venue hire, which ever is greater): Full cancellation of event within 3 months of scheduled date.
A 25% surcharge applies to the total value of all functions booked on a public holiday. (Total of F&B only)
Guests will be served drinks as per the selected beverage pacakge during the allocated time you have secured the venue. We are not able to serve or store spirits due to licensing restrictions. The White Elephant are responsible purveyors of alcohol, and, as such reserve the right to refuse alcohol service to anyone including private function guests. Under absolutely no circumstance may any person under 18 years of age consume alcohol on licensed premises. Proof of age ID may be requested and failure to produce will result in no-beverage service. Please advise your guests attending.
Venue hire is inclusive of all basic set up requirements including tables, chairs, linen (where required), heaters and basic lighting.
Please be aware that the facilities at White Elephant are the property of the Margaret River Shire not the White Elephant. It is your responsibility to ensure the standard is acceptable for your own requirements and that of your guests. The White Elephant Sunset Functions coordinator will offer contact details for professional cleaners if you so desire.
Evening functions finish at 11pm. Should you wish to continue beyond this time, you will be charged accordingly at a minimum rate of $500 per half an hour thereafter (based on final numbers). Prior arrangement of extensions must be made with your White Elephant Sunset Functions coordinator. All White Elephant functions must commence after 5pm.
Nothing is to be nailed, screwed, stapled or adhered to any wall, door or surface of the venue. The White Elephant Sunset Functions coordinator must approve all signage in the public areas. Confetti, party poppers, coloured streamers and rice are not permitted anywhere within the buildings, grounds or on the beach. It is the responsibility of the client to ensure that their guests are aware of this restriction. A cleaning fee of $50 per hour per staff member will be charged in the event of unauthorised use of such items.
Cake bags or boxes are to be supplied by the client. Delivery times of cakes are to be arranged with your White Elephant Sunset Functions coordinator prior to goods been delivered. A cake fee will be charged at a minimum cost of $3.50 per person, this fee includes serving with vanilla cream and strawberries.
Any damage to the property, function facilities, equipment, fittings or surrounds caused by guests to The White Elephant will be the financial responsibility of the organiser. The costs associated with repairs or abnormal cleaning will be charged to your final account. White Elephant Sunset Functions and The White Elephant are always extremely careful when looking after people and their belongings; however accept no responsibility for the damage or loss of merchandise on our premises prior to, during or after a function. We recommend organisers arrange their own insurance. Any items left on site will be disposed of after 7 days unless prior arrangement has been made.
White Elephant Sunset Functions offers all quotations in good faith based on details provided and reserves the right to advise of alterations or additions to this quotation. Please note all prices are subject to change.
Items being delivered on your behalf must be boxed and labeled with function name clearly marked. Drop off times must be arranged with your White Elephant Sunset Functions coordinator. Although all care is taken, no responsibility is taken for lost or damaged goods.
All additional equipment or theming required is to be organised by the bride and groom or their organising parties.
Smoking is prohibited inside any of the buildings. Outside facilities are available for smokers.
Prices may change without notice. All prices are inclusive of GST.